LuckyBoom

Step into an endless gaming universe

We built our casino around a simple idea: if you are going to spend your entertainment budget online, the lobby should feel as big and alive as the universe itself – not like the same ten slots on repeat.

Who we are at a glance

We are a new, multi-geo online casino with a focus on slots, live tables and jackpots, designed for players who care about choice, clear numbers and fast handling of payments.

AspectWhat you can expect
Game library6,500+ casino games from 60+ software providers
Core focusOnline slots, full live casino, jackpots
Typical RTP rangeApprox. 94–99% depending on the specific game
Average payout handling0–48 hours processing after approval (varies by method and checks)
Primary marketsNetherlands, Germany, France, Greece (multi-geo, international EN)
Main currencyEUR as primary; additional options may be available per country
Welcome packageUp to 200% across the first 3 deposits + 200 free spins (T&Cs apply)
Rewards programLuckyBoom Rewards with 5 tiers and Stardust points

Our cosmic theme and green star guide

Our lobby is built as an “endless gaming universe” – galaxies of slots, constellations of live tables and jackpot worlds, all tied together by a cheerful green star mascot that guides you through bonuses, missions and the Rewards shop.

  • Cosmic-styled interface with space-themed lobbies and categories
  • A green star mascot that appears in promos, missions and tooltips
  • Visual cues that make it easy to see volatility, features and bonus eligibility at a glance

Numbers that define how we run things

We come from data-first gaming, so we design around numbers you can actually use when deciding how and where to play. None of these figures guarantee outcomes – they help you understand the framework you are playing within.

  • 6,500+ games: a broad mix of slots, live tables, game shows and jackpots.
  • 60+ software providers: including established studios and niche creators, all using certified RNGs.
  • Typical RTP range 94–99%: set by each game provider, visible per game where available.
  • Average payout handling 0–48 hours: after successful verification, depending on method and checks.
  • Welcome wagering: 35x on bonus money and 40x on free spins winnings for the main package.

Where we focus: markets and currencies

We operate an international, English-first lobby with a strong EUR focus and payment options tailored to key European markets. Availability can differ by country, and you should always check local rules before playing.

Focus regionNotes
Netherlands (NL)EUR-focused, iDEAL as a primary deposit method.
Germany (DE)EUR payments via cards, e-wallets and bank transfer.
France (FR)EUR support with common card and e-wallet options.
Greece (GR)EUR as core currency, online payments where supported.
CurrencyRole
EURPrimary account and gameplay currency across supported regions
Crypto equivalentsBTC, ETH, USDT, LTC accepted as deposit options where available (limits in EUR equivalent)

What you can do here – and what you should know

You can explore thousands of games, claim a welcome offer if you choose, collect Stardust through play, and redeem it in the Rewards shop for bonuses, free spins and cashback. All of this is entertainment only – there are no guarantees of winning, and you should never play with money you cannot afford to lose.

  • Always check the RTP, rules and limits of each game before you start.
  • Review bonus terms, including wagering and time limits, before opting in.
  • Use our responsible gambling tools such as deposit limits and self-exclusion if you need them.

We are launching soon. Before you create an account, we strongly recommend that you verify our current licence status and local eligibility, then decide whether our universe is the right place for your play.

How Our Welcome Package Works in EUR

We built our welcome package to do one clear job: give your first few deposits more playtime, without burying you in fine print. Below is the structure we plan to launch with for EUR players, including concrete examples so you can see exactly what you’d be opting into.

Three Deposits, One Package: The Core Structure

Our welcome offer stretches across your first three deposits. The exact percentage and maximum amounts are still being finalised, but the model is standard for this market: up to 200% in total bonus value across three deposits, plus 200 free spins on selected slot games.

  1. Minimum deposit per bonus: typically €20
  2. Total welcome value model: up to €1,000 in bonuses + 200 free spins (example structure)
  3. Wagering: 35x on bonus funds; 40x on free spin winnings (applied to the credited amount)
  4. Maximum bet with an active welcome bonus: usually around €5 per spin/round
  5. Time limits: 7–14 days per bonus, depending on the phase of the package

Example Split: First, Second and Third Deposits

To keep things tangible, here’s an example of how a typical three-part EUR welcome might look once we go live. This is illustrative only; always check the live bonus page and terms before you deposit.

DepositExample BonusExample Max Bonus AmountExample Free SpinsExample Time Limit
1st deposit100% matchUp to €400100 free spins14 days to wager
2nd deposit50% matchUp to €30050 free spins10 days to wager
3rd deposit50% matchUp to €30050 free spins7 days to wager

If you took all three parts in this example, you’d be looking at up to €1,000 in total bonus funds and 200 free spins, spread over your first three qualifying deposits of at least €20 each.

Slots vs Table Games: How Wagering Really Counts

Wagering requirements are where most welcome offers live or die. We keep the numbers clear and the game weighting simple so you can see how realistic it is for your style of play.

Game typeTypical contribution to wageringExample stakeAmount counted towards wagering
Most video slots100%€5 spin on an eligible slot€5 contributes
Classic / high-RTP / low-risk slots (selected)0–50% (or excluded)€5 spin on an excluded slot€0 contributes if excluded
Roulette (live and RNG)0–10% (often heavily reduced)€5 bet on roulette€0.50 contributes at 10%
Blackjack (live and RNG)0–10% (often heavily reduced)€5 bet on blackjack€0.50 contributes at 10%
Other table games & live game shows0–25% depending on the title€5 bet on a game show€1.25 contributes at 25%

The short version: slot play usually clears wagering fastest. Table games tend to contribute less or not at all, and some individual titles may be fully excluded from bonus play. We’ll publish an exact list of contributions and excluded games in the bonus terms at launch.

Concrete Wagering Examples in EUR

Here’s how the numbers play out using the example structure above. These are not promises of outcome, just math on the requirements themselves.

  • Bonus funds example: If you deposit €100 on your first deposit and receive a 100% bonus, you’d get €100 in bonus funds. With 35x wagering on the bonus, you’d need to place €3,500 in qualifying bets before the bonus balance is withdrawable (100 × 35 = 3,500).
  • Free spins winnings example: Say you get 100 free spins and win €40 in total from them. If the free spin winnings carry 40x wagering, you’d need to place €1,600 in qualifying bets (40 × 40 = 1,600) on eligible games before those winnings can be withdrawn.
  • Mixed play example: If you clear the bonus using 80% slots and 20% roulette (with roulette contributing 10%), then for every €100 actually wagered, €82 would count towards the requirement: €80 from slots (100%) and €2 from roulette (10% of €20).

Key Rules to Know Before You Opt In

We’d rather you know the limits up front than find them buried later. Before you claim any part of the welcome package, read the live terms and make sure they fit how you actually play.

  • You must be at least 18 and successfully register an account before claiming any welcome offer.
  • A minimum qualifying deposit (typically €20) is required for each bonus step.
  • Maximum bet limits apply while a welcome bonus is active (for example, €5 per spin or round); going over this can lead to bonus removal.
  • Time limits apply separately to each deposit bonus and free spin batch; unused bonuses or unmet wagering within the period will expire.
  • Not all games are eligible for wagering, and some may contribute at a reduced rate or be excluded entirely.
  • The welcome package and its rules may change before or after launch; the version on the promotions page and in the bonus terms is always the binding one.
  • Gambling is entertainment, not a way to make money. Only deposit what you can comfortably afford to lose, and use our responsible gambling tools if you want limits in place.

Once we launch, you’ll find the live welcome structure, exact EUR amounts and full game contribution table in the promotions section and bonus terms. If anything is unclear, our support team is available 24/7 to walk you through the details before you deposit.

Ongoing Promotions & LuckyBoom Rewards: How Our Offers Actually Work

We keep our promos simple on purpose: a clear welcome package to start, predictable reloads and cashback to smooth out swings, and a loyalty system that turns regular play into Stardust you can spend. No gimmicks, just rules you can see and plan around.

Welcome Package – Up to 200% Across 3 Deposits + 200 Free Spins

Our welcome offer is spread over your first three deposits, so you are not forced to commit everything at once. Each bonus has a minimum deposit and its own wagering rules.

DepositBonus structureMin. depositMax. bonusWageringEligible games
1st depositMatch bonus (up to 200%) + first batch of free spins€20Varies up to total package cap35x bonus, 40x free spins winningsSlots
2nd depositReload match bonus + second batch of free spins€20Varies up to total package cap35x bonus, 40x free spins winningsSlots
3rd depositFinal match bonus + remaining free spins€20Varies up to total package cap35x bonus, 40x free spins winningsSlots
  • Free spins are credited on selected slot games and come with a 40x wagering requirement on any winnings.
  • Each bonus must be claimed and used within the time limit stated in the bonus terms; unused bonuses expire.
  • Maximum bet per spin or round while wagering a bonus typically applies; we will state the exact limit in the bonus rules.
  • Not all games contribute equally to wagering; slots are usually 100%, most table and live games contribute less or not at all.

Ongoing Promotions – Reloads, Cashback, Tournaments

After the welcome phase, we focus on two things: predictable value on deposits and a bit of extra cover when sessions do not go your way. Below is what you can expect on a regular basis.

Weekend Reload – 50% up to €200

Every weekend we run a reload offer for players who want to top up with a clear cap and clear playthrough.

DetailWeekend Reload Terms
Bonus amount50% up to €200
Min. qualifying deposit€20
Wagering requirement30x bonus amount
Eligible gamesSlots (unless stated otherwise)
Max bet while wageringSpecified in promo terms
ValidityBonus and winnings must be used/ wagered within the stated time window

Daily Cashback – Up to 10% with Low Wagering

From VIP tier Comet and above, you unlock daily cashback on net losses. This is not a way to guarantee outcomes; it is simply a partial return on losing days, credited with very light playthrough.

TierCashback %Max. daily cashbackWagering on cashbackTypical conditions
Comet and higher (example)Up to 10%€200 per day1xCashback is calculated on net losses over a 24h period and credited the next day
All tiers (general rule)0–10%Defined per tier1xNo cashback on bonus funds or restricted games

Tournaments – Extra Prizes on Normal Play

We plan to run slot and live casino tournaments where your usual spins can earn leaderboard points. These events have fixed prize pools and clear entry rules.

  • Entry: Often automatic once you place the minimum qualifying bet on participating games.
  • Minimum qualifying bet: For example, €0.20 per spin on selected slots; the exact stake will be stated per tournament.
  • Scoring: Usually based on total win multiplier or total wagered amount, not on how much you deposit.
  • Prizes: Free spins, bonus funds, or cash with a stated cap per player and clear wagering rules (e.g. 20x–35x on bonus prizes, 0–1x on cash).

LuckyBoom Rewards – Stardust, Tiers and Cashback

Our loyalty system is built around Stardust. You collect it by playing and depositing, climb through five tiers, and redeem Stardust in the shop for bonuses, free spins and cashback. Progress is automatic; you do not need to opt in.

Here is the basic earning logic:

  • Stardust from deposits: 5% of every real-money deposit is credited as Stardust (e.g. €100 deposit → 5 Stardust).
  • Stardust from wagering: 1% of real-money wagers (e.g. €1,000 wagered → 10 Stardust).
  • Only settled, real-money bets count; bonus bets and voided rounds do not earn Stardust.

Example Tier Structure – Nova to Galaxy

You join at Nova on registration and move up as your monthly wagering and Stardust balance increase. Entry thresholds for higher tiers are examples here and will be finalised in the full program terms.

TierLevelIndicative monthly wagering rangeIndicative Stardust rangeDaily cashbackKey perks
Nova1€0 – €1,0000 – 1005% daily cashbackStandard withdrawal limits, live chat support
Comet2€1,000 – €5,000100 – 5007% daily cashbackIncreased withdrawal limits, personalised offers
Meteor3€5,000 – €20,000500 – 2,00010% daily cashbackFurther increased limits, personal account manager
Supernova4€20,000 – €50,0002,000 – 5,00012% daily cashbackHigh limits, exclusive promotions, faster payouts
Galaxy5Invitation onlyInvitation only15% daily cashbackHighest limits, VIP manager, exclusive events

Redeeming Stardust – Bonuses, Free Spins, Cashback

When you redeem Stardust in the shop, every option will show the exact Stardust cost, the benefit, and the wagering attached. To keep it transparent, we design the shop around a few standard patterns.

Reward typeExample exchange rateTypical capExample wageringNotes
Bonus funds100 Stardust → €10 bonus€50–€200 per day depending on tier25x–35x bonusValid on selected games with max bet limits
Free spins20 Stardust → 20 free spins at €0.10100–300 spins per day40x on winningsOnly winnings from spins are wagered, not the spin value itself
Cashback boost200 Stardust → +2% cashback for one dayBoosted cashback still capped at daily € limit1xApplies to net losses in the boost period only
Cash (where available)500 Stardust → €10 real money€50 per week0x–1xIf wagering applies, it will be clearly stated before you confirm

Example: How Weekly Cashback Could Work in Practice

To make the numbers concrete, here is a straightforward weekly cashback scenario. This is an illustration; actual promos may run daily or weekly with different percentages.

Weekly net resultTierCashback %Cashback capCashback creditedWagering on cashback
€150 net lossNova (5%)5%€100€7.501x (must be wagered once before withdrawal)
€600 net lossComet (7%)7%€200€42.001x
€2,000 net lossMeteor (10%)10%€200€200.00 (cap reached)1x

Net loss here means total real-money bets minus total real-money returns on eligible games during the promo period. If the calculation gives a negative or zero number, no cashback is due for that period.

Key Rules to Check Before You Opt In

Promotions are only useful if you know exactly what they ask from you. Before you claim anything, always read the specific terms on the promo page and pay close attention to the following points.

  • Minimum qualifying deposit or bet: Every offer has a floor. If you deposit or stake less, you will not qualify.
  • Maximum bonus or cashback: We always state an upper limit (for example €200 on a reload or cashback). Anything above that does not generate extra benefits.
  • Wagering multiple and deadline: Look at both the number (e.g. 30x, 35x, 40x) and the time you have to complete it.
  • Game contribution: Some games contribute 0% or reduced percentages to wagering; these will be listed in the terms.
  • Bonus abuse and restricted patterns: Irregular play (for example, very high bets on single rounds purely to clear wagering) may lead to bonus removal under our terms.
  • Voluntary choice: You do not have to accept any bonus or promotion. You can play with real money only if you prefer fewer restrictions.

Gambling should always stay entertainment, not a way to solve financial problems or chase losses. Our promos are designed to add structure and clarity to your play, not to guarantee results. If the numbers stop making sense for you, take a break or use our responsible gambling tools to set limits or self-exclude.

Payments in EUR: How We Handle Your Deposits and Withdrawals

If the cashier is clumsy, the rest of the casino doesn’t matter, so we keep our EUR payment options simple: low minimums, clear limits, and no added fees on our side. Below is an overview of how the main methods typically work on our platform, so you can decide what fits your style before you even register.

At a Glance: Typical EUR Limits and Speeds

The table below shows indicative ranges for deposits, withdrawals, processing times and fees for popular methods in our main EUR market. Actual limits can vary by account status, verification, and our risk checks, but this gives you a realistic baseline.

MethodDeposits (min–max)Withdrawals (daily / weekly / monthly)Processing times (deposit / withdrawal)Typical fees
Visa / MasterCard€10 – €2,000€2,000 / €5,000 / €20,000Instant / 1–3 banking days0% from us (card issuer may charge)
Skrill€10 – €5,000€5,000 / €10,000 / €25,000Instant / 0–24 hours0% from us
Neteller€10 – €5,000€5,000 / €10,000 / €25,000Instant / 0–24 hours0% from us
PayPal€10 – €5,000€4,000 / €8,000 / €20,000Instant / 0–24 hours0% from us (PayPal may charge)
Trustly / Instant bank€10 – €5,000€3,000 / €7,000 / €20,000Instant / 0–48 hours0% from us
Paysafecard€10 – €1,000Not availableInstant / —0% from us

We do not charge processing fees for deposits or withdrawals. However, your bank, card issuer, e-wallet or payment processor may apply their own charges or currency conversion costs if you pay in a currency other than EUR.

Visa and MasterCard: Classic Card Payments

Cards remain the most familiar way to move money online. On our side, we treat Visa and MasterCard the same, with low minimums and a focus on keeping card withdrawals as smooth as the networks allow.

  • Deposits: - Typical range: €10 – €2,000 per transaction - Processing time: instant once your bank approves the payment - Fees: 0% from us; your bank may add its own fee or mark the transaction as international, depending on where it is issued
  • Withdrawals: - Indicative limits: around €2,000 daily, €5,000 weekly, €20,000 monthly, subject to account status and checks - Processing time: we aim to approve as quickly as possible, then card networks usually take 1–3 banking days to credit your account - Notes: withdrawals may be split into several transactions if they exceed per-transaction limits or internal risk thresholds

Skrill and Neteller: E-Wallets for Faster Cashier Journeys

If you prefer to keep your bank details out of the gaming loop, e-wallets are usually the fastest route both ways. Skrill and Neteller work almost identically for our EUR players.

  • Deposits: - Typical range: €10 – €5,000 per transaction - Processing time: instant once you confirm the payment via your wallet - Fees: 0% from us; Skrill/Neteller may charge funding or currency conversion fees on their side
  • Withdrawals: - Indicative limits: around €5,000 daily, €10,000 weekly, €25,000 monthly, depending on verification and VIP level - Processing time: once approved, we generally send funds to your wallet within 0–24 hours - Notes: from your wallet, you control whether you keep the balance there, move it to a bank account, or use a wallet-linked card, according to your provider’s rules

PayPal: Optional Where Available

Where PayPal is supported, it combines card-style familiarity with wallet-style speed. Availability can depend on your country and PayPal’s own rules, so always check the cashier to confirm it’s active for your account.

  • Deposits: - Typical range: €10 – €5,000 per transaction - Processing time: instant once PayPal confirms the payment - Fees: 0% from us; PayPal may apply fees for funding or currency exchange
  • Withdrawals: - Indicative limits: around €4,000 daily, €8,000 weekly, €20,000 monthly - Processing time: we aim to process within 0–24 hours after approval; PayPal usually credits your wallet immediately after that - Notes: from PayPal, transfers to your bank follow PayPal’s own timelines and possible fees

Trustly and Instant Bank Transfers

If you prefer to work directly from your bank account without cards or wallets, instant banking options like Trustly sit in the middle: bank-level familiarity with much faster confirmation in the cashier.

  • Deposits: - Typical range: €10 – €5,000 per transaction - Processing time: usually instant once your bank authorises the payment - Fees: 0% from us; your bank may treat this as an online transfer and apply its standard charges, if any
  • Withdrawals: - Indicative limits: around €3,000 daily, €7,000 weekly, €20,000 monthly - Processing time: our approval plus bank processing, typically 0–48 hours - Notes: in rare cases banks can add an extra business day, especially around weekends or public holidays

Paysafecard: Voucher Deposits Only

Paysafecard is a one-way method: good for controlling how much you put in, not suitable for getting money back out. You can fund your balance with vouchers, but withdrawals must go to a bank account, card, or another withdrawable method in your name.

  • Deposits: - Typical range: €10 – €1,000 per voucher or transaction - Processing time: instant once the voucher is accepted - Fees: 0% from us; Paysafecard may apply maintenance fees to unused vouchers over time, according to their terms
  • Withdrawals: - Not available back to Paysafecard - You will need a verified alternative method (such as bank transfer, card, or an approved e-wallet) to receive withdrawals - We may ask for extra verification if your deposit and withdrawal methods differ, to meet security and compliance requirements

How We Apply Limits and Verification

The figures above are typical, not promises. We may adjust limits per player based on responsible gambling settings, security checks, and the level of identity verification completed. Before processing withdrawals, we are required to confirm your identity with standard KYC documents, such as proof of identity and address. This is to protect both you and us, not to slow you down.

Playing here should never feel like a financial strategy. Use the limits and speeds above to plan your payments sensibly, only ever deposit money you can afford to spend, and consider setting your own deposit limits in your account if you want an extra layer of control.

Our Game Universe: What You Can Actually Play Here

If we say we run an “endless gaming universe”, we should be able to show you the map. So here it is: more than 6,500 casino games from 60+ studios, broken down into clear categories so you know where your time and bankroll are going.

Game Library at a Glance

CategoryApprox. CountWhat You’ll Find
Online slots4,000+ slotsClassic 3-reel, modern video slots, Megaways, feature buys, branded titles
Jackpot games300+ jackpot titlesDaily drops, fixed jackpots, progressive prize pools
Live casino tables250+ live tablesLive roulette, blackjack, baccarat, game shows, poker variants
RNG table games200+ RNG tablesDigital roulette, blackjack, baccarat, casino poker, side-bet variants
Crash & instant games50+ crash/instant gamesCrash multipliers, instant win, simple high-tempo games

Counts are rounded and will move as we add and remove titles, but we aim to stay above these levels so you have depth in every section, not just a wall of slots.

Slots: 4,000+ Ways to Spin

Slots will be the biggest part of our lobby. We focus on recognised studios, clear information on volatility, and accessible RTP ranges so you understand the style of game you are opening before you commit.

Slot TypeTypical RTP Range*Volatility Trend
Classic / fruit slots94% – 97%Mostly low to medium
Video slots94% – 96.5%Mix of medium and high
Megaways / high-feature slots94% – 96%Mostly high
Bonus buy / feature buy slots94% – 96%High / very high

*RTP (Return to Player) is a long-run theoretical percentage, not a prediction of your session. Individual results will vary from that number, sometimes heavily, over short and medium play.

Jackpots: High-Variance, Not High-Promise

With 300+ jackpot titles, you will see plenty of six-figure and sometimes seven-figure numbers on screen. Those are rare outcomes, not expectations. Jackpot games are designed with higher variance than regular slots, which means long stretches with modest results are normal.

Jackpot TypeWhere You’ll See ItRough RTP Range
Daily / hourly dropTimed jackpots that must trigger before a deadline93% – 95%
Progressive networkLinked across multiple casinos and large poolsAround 92% – 95%
Fixed jackpotJackpot value is predefined in the game rules94% – 96%

Live Casino vs. RNG Tables

Some players want the pace and social feel of a studio dealer. Others prefer fast, no-nonsense digital rounds. We run both options side by side so you choose what fits your mood rather than adapting to the only version available.

Game FamilyLive Tables (approx.)RNG Tables (approx.)Common RTP Range
Roulette80+ live tables60+ RNG games97.0% – 97.3% on European formats
Blackjack90+ live tables80+ RNG games99.2% – 99.6% with optimal play
Baccarat40+ live tables30+ RNG games98.5% – 99.0% depending on rules
Poker & others40+ live tables30+ RNG gamesVaries by side bets and paytables

These RTP figures usually assume correct decisions (for example, blackjack basic strategy). They do not guarantee any result for you personally and should be read as long-term maths, not a promise.

Crash & Instant Games: Fast Rounds, Faster Swings

Crash and instant games are built for short rounds and clear multipliers. They are simple to understand but can be very volatile, especially when chasing higher multipliers instead of smaller, more frequent outcomes.

Game StyleApprox. CountIndicative RTP RangeTempo
Crash multipliers30+ games96% – 97%Very fast rounds
Instant win & arcade20+ games95% – 97%Fast, click-to-resolve

Volatility Mix: Not Every Spin Hits the Same Way

Volatility is about how uneven the payouts are over time. We stock all types so you are not forced into one style of risk. Higher volatility does not mean a “better” game; it just means the swings are wider.

  • Low volatility: Frequent smaller outcomes, fewer large spikes. Typical for many classic slots and some simple video slots.
  • Medium volatility: Balanced mix of dry spells and medium-sized payouts. Common for mainstream video slots and a lot of table variants.
  • High volatility: Long quiet stretches, occasional large hits when features land. Typical for Megaways, bonus buy slots, and many jackpot titles.

Examples of Providers You’ll Recognise

We build our catalogue around established and emerging software providers. Line-ups can change over time, but you can expect a mix that includes names like these:

  • Play’n GO
  • Pragmatic Play
  • NetEnt
  • Evolution
  • Relax Gaming
  • Nolimit City
  • Push Gaming
  • Quickspin
  • Red Tiger
  • Yggdrasil

A Note on RTP, Risk and Your Decisions

All the numbers above exist to give you context, not to sell you a result. RTP is theoretical, volatility is about pattern, and neither guarantees what will happen in your next session. Only play with money you can afford to lose, use our limits if you want tighter control, and treat every game here as entertainment, not a way to create income.

Desktop vs Mobile at LuckyBoom: One Account, Same Galaxy

We built our site so you can move from a 27-inch monitor to a phone on 4G without feeling like you have switched casinos. The layout adjusts, the game lobby stays familiar, and your balance, bonuses and Stardust all stay in sync across devices.

How each platform stacks up

We currently offer play through desktop and mobile browsers. A native app for Android and iOS is not available at launch, but we know many players compare all three options when deciding where and how to play, so we lay them out side by side below.

FeatureDesktop BrowserMobile BrowserNative App (Android / iOS, planned)
Access to game catalogue100% of available games (6,500+ planned at full rollout, provider restrictions may apply)Around 95% of games optimised for touch and smaller screensTargeting 95–100% of mobile-optimised titles at time of release
Typical game load time on stable 4G / broadband2–4 seconds on modern desktop browsers2–5 seconds on 4G or Wi‑Fi, depending on devicePlanned optimisation for 2–4 seconds on Wi‑Fi or strong 4G/5G
Recommended minimum connection speedAt least 5 Mbps download for smooth playAt least 5 Mbps download; 10 Mbps+ gives more stable HD streamsAt least 5 Mbps download; 10 Mbps+ recommended for live games
Screen resolutions supportedFrom 1280×720 up to ultrawide and 4K (responsive layout)From 360×640 up to tablet resolutions; automatic scaling to portrait/landscapeOptimised for common phone and small tablet resolutions in portrait and landscape
InterfaceFull lobby view, multi-column layout, detailed filters visible at onceThumb-friendly layout, collapsed menus, swipe navigation, large buttonsNative navigation patterns, push settings per user, streamlined menus
Live casino experienceLargest view of tables, multiple tables visible in lobby grid, stable HD on broadbandAdaptive video quality; portrait and landscape modes where provider supports itPlanned adaptive streaming with fine-grained quality control
Data-saving optionsLower streaming quality selectable in some live games; disabling animations in-browser"Battery/Data saver" style play by lowering live-stream quality and muting sounds where the game allows itPlanned in-app toggle for lower video quality, fewer animations and optional Wi‑Fi-only video
Performance notesBest choice for long sessions or multi-table browsing; most stable for heavy multitaskingBuilt for short, focused sessions; tuned for quick lobby loads and one game at a timePlanned focus on launch speed, offline caching of static assets and smoother re-entry after interruptions
Account managementFull access to cashier, verification upload, history, limits and responsible play toolsFull access to the same sections, redesigned for smaller screensPlanned mirrored functionality with device-friendly document upload
NotificationsNo system notifications; updates shown in-site (banners, inbox, promo section)Same as desktop: in-site messages and banners while you are logged inPlanned optional push notifications for account and bonus updates, configurable in settings
Installation requiredNone – runs in any modern desktop browserNone – runs in mobile browser, no downloadApp store download and periodic updates required once released

When to use which device

  • Use desktop when you want the biggest possible view of the action, quick access to many tables or slots at once, and full-screen live casino with the most screen real estate.
  • Use mobile browser when you want to dip in for a few rounds while commuting, on the sofa or anywhere you have a stable connection, without installing extra software.
  • Use a future native app if you prefer system-level features like push notifications and tighter integration with your device settings once such an app becomes available.

Connection and performance: what we recommend

Fast hardware helps, but your connection does most of the heavy lifting. For smooth play we recommend at least a 5 Mbps download speed on any device, and 10 Mbps or more if you plan to spend more time in live tables with HD video streams. On mobile data, 4G or better is strongly advised; slower connections can lead to longer load times and lower-quality streams.

Remember that playing casino games always carries risk. A stronger connection or faster device will not change the underlying odds of any game, and it will not increase your chances of winning. It only makes the experience smoother and more stable.

Same tools and safeguards everywhere

Whether you visit us from a desktop browser or your phone, you see the same balance, the same active bonuses, and the same responsible play tools, including deposit limits and self-exclusion options. If you reach out via live chat about a session on mobile after switching to desktop, our support team still sees one continuous account history.

Our Licensing And Security Approach In Plain Language

If you are going to send us money and spin through thousands of rounds, you deserve a clear view of who might license us, how we aim to operate, and what we do to protect your data and your balance. Below is our planned posture — using typical examples for regulated online casinos — so you know what to look for and what questions to ask before you play.

Planned Licensing Framework (Indicative Only)

Before launch, no licence details are public yet. We strongly recommend that you always verify our actual licence information on our website footer and on the regulator’s own site before creating an account. The table below shows the kind of structure you can typically expect from a licensed online casino; it is indicative, not a confirmation of any current approval.

AspectTypical / Indicative Example
Operating companyExample: LuckyBoom Entertainment Ltd., registered in Malta
Company registrationExample: C123456, Malta Business Registry
Primary regulatorExample: Malta Gaming Authority (MGA) or Curaçao Gaming Control Board (GCB)
Example licence numberExample: MGA/B2C/123/2026 or OGL/GC/2026-001
Regulated markets focusEU / EEA players where remote casino is permitted under local law
Player dispute escalationInternal complaints → regulator’s player support or ADR (where applicable)
Regulatory obligationsKYC, AML checks, responsible gambling tools, secure data handling, fair gaming audits

Once we are live, we will list the real operator name, licence number, and jurisdiction in the footer of every page and in the terms and conditions. If you cannot match that information with the regulator’s public register, do not deposit and contact support first.

How We Secure Data, Payments, And Gameplay

Security is not a banner in the footer; it is a checklist that either passes or fails. Our aim is to meet the standards typically required by respected regulators and payment providers.

  • Transport encryption: Planned use of 128‑bit or 256‑bit SSL/TLS on every page where you log in, register, or use the cashier.
  • Infrastructure security: Firewalled servers, restricted access to production systems, regular patching, and separation between game servers and back‑office tools.
  • Payment security: Card data processed only via PCI‑DSS compliant payment gateways; we do not store full card numbers or CVV codes on our own systems.
  • Anti‑fraud and AML checks: Automated monitoring of unusual login locations, device changes, rapid bonus abuse patterns, and suspicious transaction flows, backed by manual review when needed.
  • Account protection: Strong password requirements, automatic logout after inactivity, and KYC checks before withdrawals to reduce the risk of account takeover.
  • Data protection: Personal data handled under applicable privacy law (such as GDPR for EU/EEA players), with clear purposes and retention limits.

Fair Gaming And RNG Certification

We plan to work with 60+ established software providers. These studios typically use certified Random Number Generators (RNGs) that are tested by independent labs. That means results are random within the game’s maths model, but it never guarantees a win or a specific outcome for you personally.

Fairness ElementTypical Implementation
RNG technologyCryptographically secure RNGs integrated in each provider’s game servers
Testing labs (examples)eCOGRA, iTech Labs, GLI, QUINEL or similar accredited testing houses
What is testedRandomness of outcomes, return‑to‑player (RTP) calculations, game rules and edge cases
RTP informationDisplay of theoretical RTP% in the game info section, where provided by the studio
Demo playWhere allowed by law, demo versions so you can see mechanics without risking real money

KYC And Verification: What We Ask For And Why

Know Your Customer (KYC) checks are not optional extras; they are a licence condition in most serious jurisdictions. We use them to confirm age, identity, and that the person requesting a withdrawal is the rightful account holder.

Document TypeTypical ExamplesPurpose
Proof of identityPassport, national ID card, driving licenceConfirm you are 18+ and match the account details
Proof of addressUtility bill or bank statement issued within the last 3 monthsLink your account to a real residential address and jurisdiction
Proof of payment methodPhoto of payment card (masked digits), e‑wallet screenshot, crypto wallet hash proofShow that you own the method used to deposit and withdraw
Source of funds (in higher‑risk cases)Payslip, tax return, bank statement showing incomeMeet anti‑money‑laundering requirements where activity patterns demand it
  1. You request a withdrawal or hit an internal threshold that triggers verification.
  2. We ask you to upload documents securely via the account section or send them to support, as indicated on‑site.
  3. Our team reviews the documents for clarity, validity, and consistency with your account details.
  4. If something is missing or unclear, we request additional information instead of silently rejecting.
  5. Once verified, we proceed with the withdrawal according to our processing times and limits.

Data Retention: How Long We Keep Your Information

Casinos cannot simply delete your data the moment you close the tab. Financial and gaming regulations normally require operators to retain certain records for a number of years to support audits, fraud prevention, and legal reporting. We aim to follow those standards, while not keeping more than we need for longer than necessary.

Data CategoryTypical Retention PeriodReason
KYC documents (ID, address, payment proofs)5–10 years after account closure, depending on jurisdictionAnti‑money‑laundering regulations and audit trails
Transaction history (deposits, withdrawals, bets, wins/losses)5–10 yearsFinancial reporting, dispute resolution, compliance checks
Communication logs (emails, chat transcripts)3–5 yearsQuality monitoring, complaints handling, regulatory evidence if required
Technical logs (IP addresses, device identifiers)Up to 1–3 years, often pseudonymisedSecurity monitoring, fraud investigations, abuse prevention
Marketing preferences and consent recordsAs long as you remain opted‑in, plus a limited period afterwardsProve consent and honour future opt‑out requests

Your Role: Checks To Do Before You Play

Security is a two‑way street. We will set up the infrastructure and controls; you still decide whether to trust us with your details. Before you deposit, take a minute and work through this list.

  • Scroll to the site footer and read the operator name, company number, and stated licence.
  • Cross‑check that licence number on the regulator’s official website, not on a third‑party blog.
  • Confirm that the URL shows HTTPS and a valid security certificate before logging in or paying.
  • Read the privacy policy and terms, especially sections on withdrawals, KYC, and data retention.
  • Set deposit limits that fit your own budget and stick to them; online casino play is entertainment, not a way to solve money problems.

We intend to run a platform where licensing, security, and fair play are visible and verifiable. If any of the points above do not line up with what you see on our live site or on the regulator’s pages, challenge us via support before you place a single bet.

How to Register and Log In to Your Account

We keep account creation fast and boring on purpose: a few clear steps, details that match your documents, and you are ready to explore the games. Below we break down exactly what we ask for, why we ask for it, and how long it usually takes.

1. Start Registration

Click “Register” on the site to open the sign-up form. From here, we guide you through a short flow of clearly labeled screens. You must be at least 18 years old to create an account, and you will be asked to confirm this before you continue.

  1. Click “Register” on the homepage.
  2. Choose whether you want to claim a welcome bonus or continue without one.
  3. Confirm that you are 18+ and accept the terms and conditions.

2. Enter Contact Details (Must Be Real and Yours)

We use your contact details to secure your account and to send you important information, such as verification links and security alerts. The data you enter here must match your verification documents later, or withdrawals may be delayed or refused.

FieldExampleNotes
Email addressplayer.name@example.comUsed for login and account communication. Must be active and accessible.
PasswordMix of letters, numbers, symbolsFollow the password rules below for your security.
Phone number (optional at launch)+31 6 12 34 56 78May be used later for SMS verification and account recovery.

3. Set a Secure Password

We strongly encourage a unique password you do not reuse on other sites. Weak passwords are one of the most common reasons for compromised accounts in online services, and we would rather block a lazy password than see your balance at risk.

  • Minimum length: 8–12 characters (or more is better).
  • At least one uppercase letter (A–Z).
  • At least one lowercase letter (a–z).
  • At least one number (0–9).
  • At least one symbol (for example: ! ? # @ %).
  • No obvious words like “password”, your name, or your date of birth.

4. Confirm Country, Currency and Age

Next, you confirm where you play from and which currency you want to use. This matters for payments and any later verification checks. You must also confirm that you are at least 18 years old. We are required to block accounts that cannot prove they meet the legal age limit.

  1. Select your country from the list.
  2. Choose your preferred currency (for example: EUR).
  3. Tick the box to confirm you are 18+ and accept the terms and privacy policy.

5. Activate Your Account (Email and Optional SMS)

Once you submit the form, we send an activation link to your email. In some cases we may also offer SMS confirmation as an extra step. You need to complete at least the email confirmation before you can fully use the account.

StepTypical Time
Fill registration form1–3 minutes, depending on how fast you type
Email activation linkUsually arrives within seconds
Optional SMS codeUsually under 1 minute, if enabled

Information That Must Match Your Documents

At withdrawal, we are required to verify that you are the person behind the account. The details you provide at registration must match your KYC (Know Your Customer) documents. If they do not match, we must pause payouts until the discrepancy is resolved.

Registration DetailMatching Verification Document
Full namePassport, ID card, or driving licence
Date of birth (18+ only)Passport, ID card, or driving licence
Residential addressBank statement or utility bill (no older than 3 months)
Payment method detailsPhoto of payment card or e-wallet screenshot

Login Features and Optional 2FA

After your account is activated, logging in is straightforward: use your email and password on the login page. If you forget your password, you can request a reset link via email. Two-factor authentication (2FA) is not available at launch, but you can still keep access secure by using a strong, unique password and logging out when you are done playing.

  • Login method: email + password.
  • Forgotten password: reset link sent to your registered email.
  • Automatic logout after inactivity to protect unattended sessions.
  • 2FA: not available yet; once introduced, it will use an extra step such as a code sent via app or SMS.

Quick Overview: Registration and Activation Options

Here is the short version if you just want the numbers and options before you start.

ItemDetails
Typical registration timeAbout 1–3 minutes for most players
Main activation methodEmail link (mandatory)
Optional activationSMS code (if enabled later)
Age requirement18+ only, verified via KYC documents
Document matchName, date of birth, address, and payment method must match your submitted documents

Once your account is set up, you can explore the lobby, browse games and manage deposits and withdrawals from your dashboard. Playing is always your choice, never an obligation, and there are no guarantees of profit—only a range of games to enjoy responsibly within your own limits.

Customer Support & Safer Play: How We Actually Help You

If something breaks, confuses you, or simply does not feel right, you should not have to dig for help. We keep our support channels and responsible gambling tools visible, simple, and active 24/7 so you can sort issues out quickly and keep control over how you play.

How to Reach Our Support Team

We offer round-the-clock support in multiple languages. Live chat is the fastest route for most questions, with email better suited for detailed cases where you may need to attach screenshots or documents.

ChannelHow to Use ItAvailability & ResponseSupported Languages
Live chatOpen the chat widget from any page once logged in or as a guest.24/7, usually instant replies.EN, NL, DE, FR, EL (plus more where available).
EmailWrite to support@luckyboom.com with your account email and a clear subject line.24/7, typically within 0–12 hours.EN, NL, DE, FR, EL (plus more where available).
Help centre / FAQBrowse categories from the help section in the footer or main menu.Always available; self-service, no waiting time.Primarily EN and NL; key articles in other languages over time.

When you contact us, we may ask you to confirm basic account details for security. For payment or verification questions, having transaction references or document copies ready speeds things up on both sides.

Verification, Account Security and Support

For withdrawals and some account checks, we are required to verify who you are. That means we may ask for proof of identity, address and payment method. You can upload these securely in your account section or send them via email. This is about protecting you, not slowing you down unnecessarily.

If you notice anything suspicious on your account—logins you do not recognise, transactions you did not make—contact live chat immediately. We can freeze the account, guide you through password changes, and start the internal review process on the spot.

Responsible Gambling: Tools You Control

Gambling is entertainment, not a way to fix money problems or chase losses. We build in practical tools so you can set clear boundaries before you start and adjust them if your situation changes.

  • Deposit limits: set a maximum amount you can deposit over a chosen period (for example, daily, weekly or monthly).
  • Loss limits: cap how much you can lose over a set timeframe, independent of how much you deposit.
  • Session reminders: get on-screen reminders after a chosen amount of play time so you can decide whether to continue or take a break.
  • Reality checks: see summaries of how long you have been playing and recent results to keep your perspective clear.
  • Cool-off periods: temporarily block play for a short time, such as 24 hours, 7 days, or up to 30 days.
  • Self-exclusion: fully block access to your account for longer periods, from around 6 months up to 60 months, depending on what you choose.

You can usually set or adjust limits directly in your account settings. For cool-off or self-exclusion requests, you can also contact us via live chat or email. When you choose a longer break, we treat that as a firm decision and do not shorten it, so take care to pick a period that fits your situation.

When Gambling Stops Being Fun

If you feel pressure to play, are hiding gambling from people close to you, or are using gambling to escape problems, it is time to slow down or stop. Use our limits, cool-off, or self-exclusion options immediately and consider talking to someone outside the casino environment.

  • Use our tools: tighten your limits or activate a cool-off or self-exclusion from your account or through support.
  • Talk to support: tell us what is going on so we can guide you through the safer play options available.
  • Seek external help: independent organisations provide confidential advice, self-assessment tests and counselling. [External help site 1]
  • More resources: additional support bodies and information sites are available here. [External help site 2]

We will never pressure you to keep playing or to reverse safer gambling decisions. Our job is to provide a secure environment, clear information, and fast support so you remain in control of how—and if—you participate in our games.

How Our Casino Lobby Actually Works When You Start Playing

When you first land in our lobby, the goal is simple: get you from “I feel like spinning” to the right game in as few clicks as possible, without burying you in noise from a library of 6,500+ titles.

Finding Games Fast: Lobby Layout & Search Filters

We organise the lobby around how players actually browse, not how providers like to be listed. Big category tiles lead you into Slots, Live Casino, Jackpots and New & Trending, with a persistent search bar at the top so you can ignore the categories completely if you already know what you want.

  • Search by title: Type a game name and we show exact and close matches, including different versions (MegaWays, Hold & Win, etc.).
  • Filter by provider: Narrow down to specific studios once the full list is live (60+ software providers at launch).
  • Sort options: Reorder by popularity, A–Z, new releases, or jackpot size where applicable.
  • Category shortcuts: Dedicated sections for Jackpots, Bonus Buy, High Volatility, Classic Slots, Live Roulette, Live Blackjack and more.
  • Recents & favourites: A “Recently Played” strip and a “Favourites” toggle on each game tile to build your own mini-lobby.

Game tiles show the essentials at a glance: title, provider, main feature tag (e.g. Megaways, Bonus Buy), and whether a demo is available. Jackpots and featured tables are flagged clearly so you can decide if you want that type of variance before you click.

Demo Mode: Try Mechanics Before You Risk Real Money

For many slots and some table games, you can launch a demo version and play with virtual credits. This lets you test volatility, bonus features and bet sizing without risking your own balance.

  • Access: Look for a “Demo” or “Play for fun” button on the game tile or game page.
  • Same mechanics: Reels, features and hit frequency match the real-money version; the only difference is that demo play does not pay out real money.
  • Limits: In some regions or for regulatory reasons, demo play may require you to be logged in and age-verified.
  • Strategy testing: Use demo mode to see how fast a game plays, how often features trigger, and whether the swings fit the stakes you’re comfortable with.

Bet Sizes: Typical Ranges Across Game Types

We offer a wide spread of stake sizes so casual players and high-stakes fans can use the same lobby without compromise. Exact limits vary per title and provider, but most fall into predictable ranges.

Game typeTypical minimum betTypical maximum betNotes
Video slotsAround €0.10 per spinUp to roughly €100 per spinMost games offer multiple coin sizes and bet levels.
High-volatility / feature slotsAround €0.10–€0.20 per spinOften €50–€100 per spinBonus Buy features, where available, cost a multiple of your base bet.
Jackpot slotsAround €0.10–€0.25 per spinCommonly €20–€50 per spinSome titles fix the bet to qualify for the jackpot, others allow a range.
Roulette (live & RNG)From about €0.10–€0.50 per spinCan exceed €1,000 per spin on some tablesInside and outside bets may have different min/max limits.
Blackjack (live & RNG)Often €1 per handFrequently €500+ per hand on higher-limit tablesSide bets may have separate limits.
Game shows & specialty gamesCommonly €0.10–€0.50 per roundUp to several hundred euros per roundHigh-roller versions may offer significantly higher caps.

When you open a game, you will always see the bet controls before you start: plus/minus buttons, total bet display, and any separate controls for side bets or bonus features. Take a moment to check that number before you spin; one second of attention there avoids surprises later.

Bonus Play: How Different Games Usually Contribute

If you claim a welcome offer or reload bonus, not every euro you wager will usually count the same way towards the wagering requirement. Exact contribution rules will be listed in the bonus terms for each promotion; the table below shows the typical pattern many online casinos follow so you know what to expect when those details go live.

Game categoryTypical contribution towards wageringWhat this means in practice
Most video slotsOften close to 100%Wagering €10 normally counts as €10 towards your requirement, unless stated otherwise.
Selected slots (very high volatility / bonus-heavy)Often reduced (for example 50% or excluded)Wagering may count at a lower rate or not at all; these will be listed in the terms.
Table games (roulette, blackjack, baccarat)Frequently low (for example 5%–20%)Wagering €10 might only count as €0.50–€2 towards the requirement.
Video pokerTypically low or excludedGood long-term return games are often restricted or heavily reduced for bonuses.
Live casinoOften low (for example 5%–10%) or excludedLive tables are usually aimed at balance play rather than fast wagering.
Instant win / crash / specialty gamesVaries by titleContribution rates will be specified per game or category in the bonus terms.

Our welcome package will come with a 35x wagering requirement on the bonus and 40x on free spins winnings, so how you spread your play across game types can change how long it takes to clear. None of this guarantees a return; it only determines how quickly your bets reduce the wagering balance.

RTP & Game Info: What We Show You Before You Play

Return to Player (RTP) is the long-term average percentage of stakes a game is designed to pay back to players as a group. It is not a prediction of what you personally will see in a single session. We display RTP and other technical details inside each game’s information panel where the provider supplies them.

  • RTP disclosure: Where available, you will see a percentage figure (for example 96.20%) in the game info or paytable section.
  • Volatility indicators: Many games mark volatility as Low, Medium, High or similar. Higher volatility means longer dry spells and bigger swings around the average.
  • Paytables & rules: Every game has a rules section showing symbol values, feature triggers, and minimum/maximum bets.
  • Provider RNG: Outcomes are determined by certified random number generators from the software providers; we do not influence individual results.

We recommend checking the info panel before you start: it takes a few seconds and gives you a realistic sense of how jumpy a title can be and whether the stake range fits what you are comfortable risking.

How Different Play Styles Use Our Features

Most players fall into some mix of three broad approaches: casual, high-roller, or bonus-focused. The table below shows how each tends to use the same tools differently. None of these approaches removes the risk of loss; they simply organise how you might use the lobby and settings to match your own priorities.

Player approachHow they use the lobby & filtersBet sizing habitsBonus & RTP habitsFeatures that usually matter most
Casual session playerStarts from "Popular" or "New" categories, uses search occasionally for familiar titles, relies on visuals and themes more than detailed filters.Low to medium stakes, typically around €0.10–€0.50 per slot spin; may increase slightly on familiar games after testing the waters.Checks basic rules, may or may not claim bonuses; RTP info is a nice-to-have but not the main driver.Clear categories, demo mode to test new games, straightforward bonus terms, and easy access to recent games.
High-roller / big-stakes playerFilters quickly to specific providers and volatility, seeks out "High Limit" or VIP tables, may bookmark a small set of preferred games.Higher stakes per spin or hand, often scaling into €10+ on slots or higher table limits, while setting personal loss limits to manage exposure.More likely to check table limits and volatility than to chase high-contribution games; may skip bonuses that add wagering constraints.Transparent max bet information, clear table limits, fast navigation to high-limit tables, and strong account control tools (limits, history).
Bonus-focused / rollover plannerUses search and filters to find slots that fit the bonus terms, often avoiding restricted titles; organises play around contribution rates.Stakes sized to balance variance and wagering speed, often in the €0.20–€1 range depending on bankroll and requirement size.Reads bonus terms closely, checks contribution tables, RTP and volatility, and tracks progress against wagering.Detailed bonus terms, visible wagering status in the account, contribution breakdowns by game, and demo mode to test variance patterns.

Whichever profile you recognise in yourself, the key is the same: set a budget you can afford to lose, choose stake levels that make that budget last at the pace you enjoy, and use the information in the lobby and game panels to avoid surprises.

Putting It All Together Before You Play

Before you start a session, take one short loop through the basics: pick your category, use search or filters to find a game that fits your mood, check the bet range and info panel, and decide whether you want to play with or without a bonus. We provide navigation, demo options, stake flexibility and clear game data; how you combine them should always follow your own limits, not the other way around.

Know Your Limits: Deposits, Withdrawals and Fees

If you are going to play, you should know exactly what can move in and out of your account, when, and what it might cost. This page sets out our key financial limits and example policies so you can decide upfront whether our setup fits your budget and habits.

Minimum Deposits and Withdrawals

We keep entry thresholds low so you can control your spend. Actual limits may change at launch or differ by payment provider, but the table below shows our planned minimums per transaction.

TypeMethod examplesPlanned minimum per transaction
Deposit (standard)iDEAL, Visa, MasterCard, Skrill, Neteller, Paysafecard, bank transfer€10
Deposit (crypto)Bitcoin, Ethereum, USDT, Litecoin€20 equivalent
Withdrawal (all supported methods)Cards, e-wallets, bank transfer, crypto (where available)€20

We do not charge our own deposit or withdrawal fees. However, your bank, card issuer, e‑wallet, crypto exchange, or currency provider may apply their own fees or FX mark‑ups. Those are outside our control.

Example Withdrawal Caps: Regular vs VIP

Because the brand has not yet launched, final withdrawal limits are not confirmed. To give you a realistic picture, here is an indicative structure we may apply for regular players and higher loyalty tiers. These numbers are examples only and will be updated once the live policy is in place.

Player groupDaily cap (example)Weekly cap (example)Monthly cap (example)
Regular (Nova tier)€2,000€7,000€20,000
Mid-tier VIP (Comet / Meteor)€5,000€20,000€60,000
High-tier VIP (Supernova)€10,000€50,000€150,000
Top VIP (Galaxy)€20,000€100,000No fixed monthly cap (subject to individual agreement)

Caps apply to completed withdrawals, not to your account balance. If you request more than the applicable limit, we may pay it out in instalments over several days or weeks, in line with the confirmed policy at launch and any regulatory requirements in your jurisdiction.

Example Rules on Maximum Winnings

Most outcomes are governed by the game providers’ own limits, but we may also apply platform‑level win caps to keep risk under control. These would never change the outcome of a spin or hand; they only define what we pay out from a single bet or over a given period. Below is an indicative framework only.

Limit typeScopeExample valueNotes
Max win per single bet (slots, table games)Real‑money play, excluding progressive jackpots€250,000If a game’s own max win is lower, the lower amount applies.
Max win per single bet (live casino)Real‑money play€100,000Subject to table limits set by the provider.
Max net winnings per dayAll games combined, per player€500,000Applies to calendar days; anything above may be processed over multiple days by agreement.
Max win per progressive jackpotWhere applicableAs defined by the providerProvider rules and limits override our generic caps for progressives.

These numbers do not mean you are likely to hit them; most sessions result in either small fluctuations or losses. They exist so that if you do have a strong run, we both know where the ceiling is.

Currency and Conversion for Non‑EUR Players

Our primary account currency is euro (EUR). If you register or transact in another currency, your bank, e‑wallet, card provider, or crypto exchange may convert your funds to and from EUR. That conversion can affect what you actually pay in and receive back.

  • Deposits: your provider may convert your local currency to EUR using its own exchange rate and fee structure.
  • Withdrawals: if your account is in EUR but your bank account or card is in another currency, you may receive less or more than the EUR amount after conversion.
  • Bonuses and limits: all bonus amounts, wagering requirements, and limits are defined in EUR; non‑EUR values are only indicative once converted by your provider.

If you want to minimise friction, check with your payment provider how they handle FX for gambling transactions and whether they apply any extra commission or rate padding.

Dormant and Inactive Account Policy (Example Structure)

We do not want to nibble at balances quietly. At the same time, long‑term inactive accounts cost money to secure and service. Here is an example of how a dormant account policy may look; exact timings and amounts will be confirmed in the final Terms and Conditions before launch.

Inactivity periodStatusExample actionExample monthly fee
0–11 months with no login or transactionActiveNo action; no fees€0
12–23 months with no login or transactionDormantWe send reminders to log in or withdraw remaining funds.€5 per month, deducted from real‑money balance only, never creating a negative balance
24+ months with no login or transactionLong‑term dormantFurther attempts to contact you; account may be closed and remaining balance handled according to applicable law.Continues at €5 per month until closure or balance reaches €0

We will always try to contact you before applying any dormant account fee and will stop deducting as soon as you log in, withdraw your funds, or request closure. Dormant charges are never taken from bonus funds and cannot push your account below zero.

Quick verdict: what you can expect from us

Key strengths at a glance

  • 6,500+ casino games from 60+ providers, with slots, live tables and jackpots at the core.
  • Multi-geo focus with language support for Dutch, English, German, French, Spanish, Nordic and more.
  • Welcome package with up to 200% across the first three deposits plus 200 free spins (35x bonus, 40x spins wagering).
  • Ongoing promotions including a Weekend Reload and daily cashback from higher loyalty tiers.
  • LuckyBoom Rewards with five tiers and Stardust earned from deposits (5%) and wagering (1%), redeemable for bonuses, free spins and cashback.
  • Wide payment coverage for the Dutch market: iDEAL, cards, e-wallets, paysafecard and several major cryptocurrencies.
  • Mobile-first design with full functionality in the browser, no app download required.
  • 24/7 support via live chat and email, with a help centre for common questions.

Practical considerations before you play

  • Licensing: public licence details are not yet available before launch; we advise you to verify the current licence status yourself before registering.
  • Wagering: welcome bonuses carry a 35x wagering requirement on bonus funds and 40x on free spins; the Weekend Reload has 30x wagering.
  • Cashback: daily cashback (up to 10% and higher at top tiers) is subject to its own terms, including maximum amounts and a 1x wagering requirement on the standard offer.
  • Payment limits: deposit and withdrawal limits differ by method; crypto limits are listed in euro equivalents, while some methods (like iDEAL, paysafecard) are not available for withdrawals.
  • KYC and verification: identity and address documents are required when you request a withdrawal; processing times are not confirmed before launch.
  • Withdrawal times and limits: payout speeds and daily/weekly/monthly limits are still to be defined and may vary by method and loyalty level.
  • Fees: we do not charge transaction fees, but banks, e-wallets and crypto networks may apply their own charges.
  • Responsible play: you can set limits, request self-exclusion and access external support organisations; gambling should always remain entertainment, not a way to solve financial issues.

Strengths vs. checks: side-by-side overview

Here is a compact view of what works in your favour and what you should actively check and manage.

AreaWhat works in your favourWhat to pay attention to
Game selection6,500+ titles across slots, live casino and jackpots from 60+ providers.House edge always applies; higher variety does not change the odds of individual games.
BonusesWelcome package up to 200% across 3 deposits + 200 free spins, plus reloads and cashback.Wagering requirements (35x/40x/30x) and game weighting; always read bonus terms before opting in.
PaymentsPopular options like iDEAL, Visa, MasterCard, Skrill, Neteller, paysafecard and crypto, with instant deposits and no internal fees.Different limits per method, no withdrawals via some deposit options, and potential third‑party fees or network costs.
Loyalty & rewardsFive-tier Rewards program with Stardust from deposits and wagering, redeemable for bonuses, free spins and cashback.Rewards are linked to play; only stake what you are comfortable losing, regardless of loyalty benefits.
Payouts & KYCKYC checks designed to protect your account and enable withdrawals once verified.Exact withdrawal times and limits are still to be defined; verification can add processing time and requires valid documents.
Safety & controlSSL encryption, account protection and responsible gambling tools like limits and self-exclusion.You need to actively use limits and self-exclusion tools if play stops feeling like entertainment.

If you decide to explore

  1. Take a few minutes to review the terms, especially around licensing, bonuses and payments.
  2. Register an account if the overall setup suits you, confirm your email and get familiar with your account dashboard.
  3. Start with amounts that fit comfortably within your entertainment budget and set limits from day one.

We are building an endless gaming universe around choice, clarity and control. If that combination matches what you are looking for, you are welcome to look around, compare the details and decide whether you want to join us when we go live.